7.6 Resolve Exception and Request Update Data

3.3.6.3 Stop Premise Based Service For Landlord - Tenant : Stop Premise Based Service For Landlord - Tenant Detailed Process Model Description : 7.6 Resolve Exception and Request Update Data

7.6 Resolve Exception and Request Update Data

Reference: Stop Premise Based Service For Landlord - Tenant Process Model - Page 7 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: The CSR or Authorized User enters required information in CC&B to resolve the exception. This may include creating a Field Activity, or updating a Meter record, Service Point record, or SP Meter/Item History records.